All information about the process, available options and how to place your custom order can be found on our How to Custom page.
How to Custom →

Processing typically takes 2–3 weeks, depending on complexity and material availability.

We only customize designs for which you hold the necessary rights. Trademarked logos cannot be used without proper authorization.

We exclusively customize original New Era caps — premium blanks that we then individually design for you.

We offer Fitted Caps and Snapbacks — both with a flat brim.

We work with a variety of flower patches, pearls and stones. Check our How to Custom page for all currently available options.
How to Custom →

No. The caps are not suitable for machine washing. We recommend gentle hand care only. We do not accept any liability for damage caused by machine washing.

You can order directly through our online shop. For custom orders, you can also reach us via the contact form on our How to Custom page.
How to Custom →

Changes are possible for an additional charge. Please contact us as soon as possible through our Contact us page.

Delivery within Europe typically takes 5–7 business days. For custom orders, please add 2–3 weeks of processing time depending on complexity and material availability.

Yes! Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery at any time.

Yes, we ship worldwide. Exact shipping costs for your country will be shown at checkout.

We accept PayPal, Klarna, Visa, Mastercard and many more common payment methods. All transactions are secure and encrypted.

Custom caps cannot be returned as they are made individually for you. We put great emphasis on clear communication throughout the process to ensure your cap turns out exactly as you envisioned.

Please contact us through our contact form and describe the issue with photos. We will get back to you as soon as possible.

We will do our best to work with you to fix it. If the cap is still in its original condition, we are also open to a return. Just reach out to us directly.